Hello, I'm Khang Bui.

I am a 25 year old self-starter with a passion for science and technology.

Mankind's ability to adapt and overcome all sorts of obstacles inspires me to excel at anything that I do. Human ingenuity is expressed through the technology we create and use to help solve problems of all kinds and I would like to be a part of that progress.

I love to learn new things and work on self improvement wherever I can, because I know that humans can do remarkable things when they put their minds to it.

Customer Service

  • strong verbal/written communication skills to provide e-mail, live chat, and telephone customer service
  • Troubleshooting & Problem Solving

  • utilize logic, reasoning, and a little creativity to dive deep into problems and come out with answers
  • Basic HTML/CSS

  • able to understand basic HTML/CSS code for customizing and developing webpages
  • Microsoft

  • efficient with Microsoft Products including Windows, Azure, Power BI, Microsoft Office products; Excel, Outlook, Word, and PowerPoint.
  • Customer Service




    University of Washington

    Seattle, WA

    B.A. Biochemistry 2014

    July 2016 - Present


    IT Support Engineer

    Mar 2015 - Mar 2016

    Quosal / ConnectWise

    Software Support Representative

    Provided customer support for Quosal’s quoting software along with various integrated CRMS; ¬†AutoTask, Dynamics, ConnectWise, SalesForce, and NetSuite.

    Developed strong customer service skills by providing support through e-mail, live chat, and phone.

    Led online group training presentations for the product through GoToMeeting.

    Wrote documentation and recorded How To videos for the product Knowledge Base.

    Extensive experience with Remote Desktop support using NTR, ScreenConnect, and RDP.

    Relevant technologies including Microsoft Office products, Azure, Power BI, Fiddler web debugging and familiarity with HTML/CSS.

    Nov 2014 - Feb 2015

    Eastlake Data

    Data Entry Clerk

    Accurately and efficiently enter in data for the Washington Department of Health, Office of Newborn Screening.  This job required great attention to detail and fast fingers logging sensitive newborn information into the data entry software at over 120 WPM.

    Mar -Jun 2011

    Wing Luke Asian Museum


    transcribed interview recordings for the museum’s archives electronically

    Jun 2008- Aug 2009

    Kiet’s Auto Body

    Autobody Technician's Assistant

    Communicated and worked with autobody technicians to accomplish assigned tasks and duties requiring multitasking and time management skills.


    Video Games

    Video Games

    I like to play strategy and open world sandbox type games



    I enjoy cruising around on two wheels with my own strength



    A proud supporter of the scientific method



    The PNW offers so much nature for me to explore.